I can’t hear the other player in my Session but he can hear me, what do I do?

Answer:

 

This usually means that the other player in the session needs to raise his sync delay. In most cases, the Automatic Optimization system should take care of that for you, but in the off chance that it doesn’t you will need to switch the sync system to Manual and type in the sync delay you want directly.  The other player in the session should switch to this mode using the grey disclosure arrow under the Sync Settings Heading, and clicking on manual in the drop-down box that appears.

Once in manual mode, he or she needs to add 3-7 mS to the old sync delay number that wasn’t working until the other player can hear them clearly. Remember, if youre experiencing a connection problem, raising the Sync Delay manually is the first step to solving the problem.

« Back to FAQ list